SUPPORT

Links


The following links are to third party website locations containing additional downloads and other information used by VisiPlan.

External Links
.Net Framework v2.0 .Net Framework
Microsoft .Net Framework v2.0 is required on every workstation for QuickLinks and Electronic Forms to function correctly in VisiPlan
Microsoft SQL Server 2005 Backward Compatibility Components

SQL Express 2005
Please download the Microsoft SQL Server 2005 Backward Compatibility Components (X86 Package) from this page.

If you install SQL Express 2005, Microsoft SQL Server Backward Compatibility pack will need to be installed on the server for MSDE Manager to function correctly. If you intend to run VisiTrustedNetwork (VTN) datafeeds from a VisiPlan workstation, you must also install this file on the workstation.

SQL 2005 Installation Guide Installing Sql 2005
This is a step by step guide on installing SQL 2005, and also preparing a workstation or server for it. It is a Microsoft certified page and provides many easy guides and troubleshooting FAQ's that clients or internal IT departments can use. Please note: only VisiPlan v7.3 and above is supported on SQL 2005
A common error when installing SQL 2005 is "The file C:\Windows\Microsoft.NET\Framework\Meaningless_string\mscorlib.tlb could not be loaded". Please refer to the article at http://support.microsoft.com/?kbid=918685 for information on how to resolve this
Upgrading from MSDE to SQL Express instructions
Upgrading from MSDE 2000 to SQL Express
This is a Micorsoft certified page which provides instructions on how to upgrade from MDSDE 2000 to SQL Express and considerations prior to upgrading.
Please note: only VisiPlan v7.3 and above is supported on SQL 2005
XML Parser XML PARSER V4.0 Service pack 2 (required for SQL)
MDAC MDAC downloads
WSE 3.0 Microsoft WSE 3.0 Download

Phone Support

Financial Markets
1800 681 078 (AUS) 0800 441 704 (NZ)
Wealth Management
1300 130 069 (AUS) 0800 448 505 (NZ)
International
+61 3 9018 5800