Despite the majority of BTL mortgages being privately funded, the BTL market looks set to grow as millennials increasingly rent rather than buy their homes.
To attract landlords, you must understand their needs and talk their language. You have to remember that you are marketing to an audience who mightn’t be so confused by the finer details of mortgages as the general public.
Optimising your service for landlords
Landlords want mortgage brokers who are experts in BTL mortgages. You need to show your value by going beyond what landlords can do independently.
If you’re not up-to-speed on the ins and outs of BTL mortgages, you should get studying their finer points quickly. Even if you are already well-versed in BTL mortgages, you need to stay on the pulse and research new mortgages as they are launched to the market.
If you can show landlords that you have detailed knowledge of the rental market, you will come across as better accomplished in guiding them in their choice of mortgage.
Listening and relationships
To find a landlord the best deal, you have to pay close attention to their individual circumstances.
Understanding their approach to property management is key. Is their portfolio self-managed or through an agent? Are they actively looking to expand their portfolio? What type of properties do they favour? Are they managing their property portfolio for capital growth or for rental yield? You get the idea. Asking these types of questions demonstrates your credibility and helps to build the relationship.
What’s more, getting to know landlords’ situation is a great way to build relationships. If a landlord has a great relationship with you and you really understand their needs, they will build trust with you which as a result will naturally lead to placing more business.
Communication is key. Landlords are notoriously time poor. This means that you need to be quick to respond to their enquiries and provide them with information that addresses their specific needs.
Professional landlords will be attracted to mortgage brokers who can show they have plenty of experience in the BTL market.
Try to enhance your firm’s website so that it portrays your business as the experts. A modern, professional website will convey a similar message about your services and proposition. If your website is dated, visitors will feel the same about your services.
When landlords visit your office, make sure they know that your firm provides a top of the range service. Here, the little touches matter.
Do your utmost to make your business as attractive as possible to landlords, and reap the rewards of doing so in the future.
You can download a free guide to buy-to-let tax here.
This article was written by Accord Mortgages. For more tips, click here.
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