Insight & Research / Mortgages

We are pleased to announce the publication of the IRESS Mortgage Efficiency Survey report for 2016

This industry survey, now in its fifth year, tracks the developments in the mortgage industry over the past 12 months. It enables lenders to benchmark their mortgage sales and originations systems and processes against the mortgage market as a whole, their peers and the sector they operate in across a variety of key performance indicators.

The survey report provides insight across many aspects of the mortgage market and application processing, highlighting the impact and challenges of regulatory change. This year the survey includes 18 lenders from across the lending spectrum, from high street banks and mutuals to small regional building societies and challenger banks. A core group of participants have been in the survey for all five years, providing a consistent benchmark measurement.

We hope you enjoy reading our report.

If you are a lender and would like to participate in the 2017 Mortgage Efficiency survey please contact


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