The report takes a look at the processes offered by lenders and the intermediaries who use them, as well as canvassing opinions about future developments such as open banking and API (application programming interfaces) adoption.
Key findings from this year’s survey:
Henry Woodcock, principal mortgage consultant, IRESS, commented: “The survey findings show that lenders continue to put considerable resource into improving the mortgage journey for customers and their advisers. However, intermediary experience suggests that, in many cases, lender sales portals are still not meeting intermediary needs in terms of up to date case information, joined up functionality and intuitive design.”
To read the report in full, for more interesting insights from the survey, click here.
We scooped the prize at the Professional Paraplanner Awards.
As Bloomberg discontinues its SSEOMS product, its clients now find themselves looking for an alternative.
The software will enable a superior experience and more efficient service.
We're supporting this initiative which encourages a culture of learning at work.
The 6th largest building society in the UK selects MSO as its strategic mortgage solution.
IRESS welcomes Royal London to support its innovative Dual Life proposition on The Exchange.
We're up for 'Diversity & Inclusion Initiative of the Year'.
We want to make it easier to advise on and apply for a suitable mortgage.
We're finalists in the IT & Technology category of the 2019 UK School Leaver Awards.
We are proudly supporting this National Apprenticeship Week.
A warm welcome to Steve who takes up his post on the 18th February.
We've been shortlisted for two awards at the 2nd Annual Mortgage Awards 2019 organised by Money Age.