The report takes a look at the processes offered by lenders and the intermediaries who use them, as well as canvassing opinions about future developments such as open banking and API (application programming interfaces) adoption.
Key findings from this year’s survey:
Henry Woodcock, principal mortgage consultant, IRESS, commented: “The survey findings show that lenders continue to put considerable resource into improving the mortgage journey for customers and their advisers. However, intermediary experience suggests that, in many cases, lender sales portals are still not meeting intermediary needs in terms of up to date case information, joined up functionality and intuitive design.”
To read the report in full, for more interesting insights from the survey, click here.
A warm welcome to Steve who takes up his post on the 18th February.
We've been shortlisted for two awards at the 2nd Annual Mortgage Awards 2019 organised by Money Age.
We're proud to be the first company to hire a refugee through the Talent Beyond Boundaries initiative.
We're making it simpler to integrate your choice of third party software into ours.
Volunteers from our Cheltenham office will be taking part in the Mortgage Sleep Out.
Our teams power up their tache’s to support and raise funds for men's health issues.
We've made a commitment to improving gender diversity within financial services.
How one developer is giving others a chance to think differently about how and why they code.
Introducing better, more efficient ways to search and recommend products.
Some bright sparks are taking their first steps into careers as software engineers.
Providing superior calculations, reporting and navigation.
The solution will support all distribution channels and products across the Group.