We continue to see change across the entire mortgage value chain, with lenders (of all shapes and sizes) investing in technology to improve processes for intermediaries and consumers as well as internal users. We are seeing the market shift away from stand-alone systems to a more connected and automated mortgage ecosystem. Greater integration between lenders, intermediaries and other third parties will increase efficiency enabling the market to serve more people, reduce risk, remove friction and provide better outcomes for consumers.
With more than one in four mortgages being processed through IRESS technology, we have a key role to play in enabling and supporting this evolution in the market. Steve’s appointment adds to our existing capability and expertise, supporting our growth ambitions as we see increasing demand for IRESS mortgage technology in the UK and other markets.
With over 30 years experience in the sector, Steve has a deep understanding of lender and distributor challenges and the benefits to be gained from technology in improving customer and broker journeys. Most recently, he has held positions as Head of Mortgage Distribution (Intermediary and direct) at Newcastle Building Society and prior to this, Head of Intermediary Sales at Aldermore Bank.
Paul Thornton, Executive General Manager, Lending said: “We’re thrilled to have someone of Steve’s calibre onboard. He is a recognised thought leader and has built up a huge amount of relevant experience working with lenders and distributors. He’s naturally aware of the challenges both parties face, and the opportunities available by working collaboratively. He’s going to be a great asset to IRESS as we continue to work with the industry to drive change that benefits all participants and consumers.”
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