Iress announced GuildSuper has selected its Automated Super Admin service to improve efficiency and member experience.

GuildSuper manages $2 billion on behalf of 80,000 members in the pharmacy, childcare, veterinary and allied health industries. After a rigorous review process, Iress was selected to support the delivery of fund administration, member access and member advice, enabling GuildSuper to drive greater efficiencies and savings across the business to re-invest in higher-value services for members.

Automated Super Admin will enable GuildSuper to reduce manual processes - and associated compliance and business risks - while providing real-time access to transactions and data for members, employers, advisers and the fund’s service teams through an online portal.

Guild Trustee Services general manager, Greg Everett, said: “In addition to our commitment to helping women and their families with improved retirement outcomes, we want to transform our fund into Australia’s leading digital super fund – delivering digital-led solutions to our members. We are pleased to announce the selection of Iress as our key technology partner to drive this business transformation. A key factor in our decision-making was the ability to have unfettered, 24/7 access to our data, to tailor our customer experiences and offer industry leading digital products and services including our award-winning product SUPERSUPER to our members.”

Iress general manager of superannuation Jeff Hall said: “We’re delighted GuildSuper has selected Iress to support its vision of putting the needs of members first. Our technology-enabled administration service will transform the member experience while delivering GuildSuper greater efficiencies, freeing them up to focus on what they do best – looking after members and helping them achieve their retirement goals.”

GuildSuper is expected to go live with Iress in early 2021.

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