Vulnerability disclosure policy
This vulnerability disclosure policy applies to any vulnerabilities you are considering reporting related to the Iress.com domain or any website owned by Iress that has a published security.txt file that references this policy. Therefore, websites published without a link to this policy are considered out of scope for this policy.
We recommend reading this vulnerability disclosure policy fully before you report a vulnerability and always complying with it.
We value those who take the time and effort to report security vulnerabilities according to this policy. However, we do not offer monetary rewards for vulnerability disclosures.
If you believe you have found a security vulnerability relating to any Iress system, please submit a vulnerability report.
In your report, please include details of:
Please direct your report to the address defined in the CONTACT field of the security.txt file of the domain in question.
If your submission contains sensitive information, please encrypt using the PGP public key located at: https://www.iress.com/media/documents/public-key.txt
After submitting your report, we will aim to respond to your report within five working days and aim to triage your report within ten working days. We'll also aim to keep you informed of our progress.
Priority for remediation is assessed by looking at the impact, severity and exploit complexity. Vulnerability reports might take some time to triage or address. You are welcome to enquire on the status but should avoid doing so more than once every 14 days. This allows our teams to focus on the remediation.
We will notify you when the reported vulnerability is remediated, and you may be invited to confirm that the solution covers the vulnerability adequately.
Once your vulnerability has been resolved, we welcome requests to disclose your report. We’d like to unify our guidance, so please do continue to coordinate public release with us.
This policy is designed to be compatible with common vulnerability disclosure good practice. It does not give you permission to act in any manner that is inconsistent with regional laws, or which might cause Iress or partner organisations to be in breach of any legal obligations in the territories Iress operate.
Iress is a technology company providing software to the financial services industry.
Our software is used by more than 10,000 businesses and 500,000 users globally.