Ever feel like good service is becoming a thing of the past?
Us too. Which is why we’re committed to being the exception.
Two years ago, we made a promise to deliver consistently excellent software and customer service, no matter what it takes. And we’ve kept it.
So, while much of the industry shifts toward automated, impersonal service, the focus here at Iress remains on responsive, human support. That means real people answering calls and resolving issues without delay, plus more opportunities to talk to us and influence what we develop.
Our goal is to consistently impress our customers, and judging by the feedback, it’s working.
What you’re saying Feedback from the 2024 client survey
“Always first-class service”
“More of this please!”
“Restored my faith in Iress”
“This is a very different Iress”
“We’ve seen an incredible improvement”
What the industry is saying
Better every day
Every improvement to our service and support starts with your feedback, so keep it coming, and we’ll keep making things better.
Look out for invites to our annual client survey in September, regular check-ins throughout the year, or simply share your feedback directly with your Iress account manager.
