Iress today announces the release of an advanced Automatic Medical Underwriting Indicator across its Life, Critical Illness (CI) and Income Protection (IP) services on The Exchange. This feature instantly highlights required routine medical checks based on age and cover amount, streamlining application workflows and ensuring clients are placed on risk faster.
Seamlessly integrated into the quote comparison results screen within The Exchange, the functionality extends far beyond a simple Yes/No flag, delivering an immediate, granular breakdown of evidence requirements that eliminates the need for manual risk aggregation.
The indicator also acts as an Underwriting Knowledge Hub, providing advisers with centralised access to relevant provider resources. Direct links to Non-Medical Underwriting Limits (NMULs), underwriting outcome tools, and calculators can all be accessed without leaving the quote screen, giving advisers maximum confidence and efficiency at the point of comparison.
By automating complex limit calculations, centralising crucial resources, and setting accurate expectations upfront, Iress is mitigating the risk of unexpected delays, alleviating the administrative burden on advisers, and substantially reducing the time from quote to policy completion.
Iress’ Head of Product - Sourcing, Jacqueline Durbin, commented: "The new Automatic Medical Underwriting Indicator transforms complexity into clarity. We know advisers spend countless hours wrestling with automatic underwriting rules across different products. The indicator eliminates that manual burden by providing an instant, granular breakdown of automatic medical evidence requirements down to the client and the benefit. This isn't just about saving time; it's about empowering advisers to deliver advice with confidence, ensuring absolute transparency for the client and ultimately, getting protection in place faster. This sets a new standard for efficiency and client service in the protection market."
The indicator, developed by Iress in direct response to adviser feedback, is already receiving
praise from providers for enhancing client experience.
The Exeter’s Head of Protection Distribution, Jamie Page, said: “This is a fantastic step forward in simplifying the protection journey for advisers and clients alike. With the latest Association of Mortgage Intermediaries’ (AMI) viewpoint showing that one in five consumers drop out of the protection journey, enhancements like these play a vital role in reducing friction and improving clarity and certainty at the point of advice. By giving advisers instant access to medical evidence requirements and key underwriting resources, it not only streamlines workflows but helps to present the value protection brings in a seamless way.”
London & Country’s Head of Protection Distribution & Provider Relationships, Chloe Davis, added: “Understanding when and what medical evidence or checks may be required when recommending a protection policy can be extremely helpful in both setting client expectations and ensuring the application process runs smoothly.”
Ollie Thring, Lansons