When a child becomes sick, financial matters should be a parent's last worry. For financial advisers, this can be a difficult conversation to have, but protection providers have worked on creating more comprehensive products that cover a range of conditions.
When navigating their way through the enormity and unfamiliarity of a mortgage, all many customers want is for someone else to take the hard work out of it and that means trusting the person or service that is helping them through the process.
Industry estimates show that more than one in four housing transactions in the UK are financed by The Bank of Mum and Dad, and research from Key indicates that the over 55's are seeking additional help and guidance in this area.
IRESS Industry Voice provides analysis, commentary and trends from the mortgage and protection industry. The ‘Show me you know me’ issue looks at how the financial services industry must use technology to offer increasingly personalised client experiences.
A shorter term guaranteed income offered by fixed term annuities may be the perfect way for many to protect their pension savings and are just the kind of product that can meet both a customer and advisers needs in an ever-changing landscape.
The FCA has an on-going concern for firms to do the right thing for vulnerable customers and many insurers have become increasingly aware that families may need support beyond financial matters, including helplines and counselling.
Research has shown that the number of brokers dealing with later life cases is increasing. This age group needs to be encouraged to seek advice in finding the right solutions.
Later life lending is becoming a more effective option for those entering retirement and there are now a number of key reasons for people wishing to release equity.
Within the market now there are many additional support services that can offer your client added value to their protection policy including dedicated helplines and online doctor services
Critical Illness should be approachable and, above all else, positive. No more awkward conversations –advisers and customers should be able to approach CI with ease.
IRESS Industry Voice provides analysis, commentary and trends from the mortgage and protection industry. The ‘Let’s Get digital’ issue looks at how the financial services industry must evolve and adapt to keep our digitally diverse consumer audience engaged.
The Protection Industry has come a long way from the first claim, however it is essential to build consumer trust and advocacy to enable a quick and confident claim.
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