If you connect to Iress Pro via NetIress and haven’t already done so, please update your network configuration on Iress Pro to use the WebSockets Connection Type on Port 443.
If you have any questions on these changes, there are a number of FAQs below, or you can contact us on firstname.lastname@example.org with the subject line: Connect Port 443.
The Network Configuration should be set to:
This is accessed from the Iress Pro menu: Options → Settings. Please select the Network Configuration tabpage. Please ensure that you make this network configuration change on each PC or laptop that you use to login to Iress Pro via NetIress.
NetIress users use an internet connection to Iress. This would likely have been configured when you first installed Iress Pro.
We expect that you will be able to successfully connect to this port as this is a standard port number. In case of any difficulties please contact your technology support function who can check your network configuration.
The new WebSockets connection is already up and running and being used by the majority of NetIress users. Equipment supporting the old existing Sockets connection type is nearing its end of life, and will be decommissioned in January. To benefit from the additional security and bandwidth features of the WebSockets connection, we strongly recommend to update to the new configuration as early as possible.
Our current minimum supported version of Iress Pro is 19.2 though for maximum conformance, we recommend that users run Iress Pro 20.1.11 or above. Our latest version of Iress Pro is available to download here.
Please note that if upgrading your Iress Pro frontend from a version below 17.3, you may need to whitelist the following URL addresses:
If these pages are not accessible, you should contact your internal technology team to ensure that the url’s are whitelisted.
Websockets requires that your OS supports TLS 1.2 (note that Windows 7 disables TLS 1.2 by default). Windows 8.1 is the minimum Iress supported version (TLS 1.2 enabled by default from Windows 8.1)
Yes, the change can be configured by deploying registry changes, using the following steps:
This registry file can then be deployed to users as required according to your internal policies, or provided to users to apply manually if they have admin permissions to their PC.
Yes, Iress Admin users with access to the User Manager command can make the change for their online users. Please follow the instructions below:
1. From the Iress Commands menu, select Admin > User Manager
2. Select the Group from the tree in the left pane, then right-click on the UserName and select Set/Change Connection.
3. Select Set primary connection, and Next.
4. In the dialogue box change the following settings, and press Next.
5. Then select Finish.
6. The User should be automatically re-logged in using the new settings.
Many thanks for taking prompt action on this to ensure enhanced IT Security for both parties.