A new integration with the award-winning criteria search system, Knowledge Bank, reaffirms Xplan Mortgage as the industry’s most complete software platform for mortgage, protection and criteria, leading some to call it ‘the holy grail of mortgage sourcing’.

Watch the holy grail of mortgage sourcing.

Stefan Smith (Iress) and Nicola Firth (Knowledge Bank) shows you how criteria search and product sourcing in one system helps you move cases faster by reducing research, cutting screen hopping, and all that retyping.

For the first time, mortgage brokers and financial advisers can check the lenders’ criteria across the market and apply for the right product seamlessly from one platform - making it far quicker to source the best mortgage for non-traditional mortgage customers.

It’s a valuable development for mortgage brokers and financial advisers right now, given the increase in applicants with special requirements due to COVID-19. Many applicants have experienced furlough or are requesting payment holidays, with the self-employed particularly affected. By quickly checking criteria, then sourcing and applying for the best available mortgage product all from one software platform, Xplan Mortgage users will be saving a significant amount of time and avoid closing doors on those ‘difficult cases’.

Xplan Mortgage is a dream to use, saving us so much time.

Ian Francis
Director and IFA, Chestnut Financial Services Ltd

Do more mortgage business, more easily

  • Manage cases all from one system, saving countless hours by avoiding rekeying and switching between screens.
  • Knowledge Bank is the most extensive mortgage criteria search system in the UK, so no need to research across different websites.
  • Get the latest criteria information and offer the most up-to-date advice to clients (there were over 52,000 changes to mortgage lending criteria in 2020).
  • Instantly view lender service levels to manage your clients’ expectations during peak times.
  • Document your ‘evidence of research’ by saving search results as pdfs, helping you to stay FCA compliant.

Criteria searches without using Knowledge Bank are time-consuming and impractical, making it difficult for brokers to be certain that they are giving their client the best advice.

Andrew Simon
Executive General Manager of Lending, Iress

Award-winning mortgage criteria search system for intermediaries

Knowledge Bank was designed and built by brokers for brokers to place cases easily and faster.

This mortgage criteria search system has over 125,000 individual criteria being kept up to date by 250 leading lenders across residential, buy to let, equity release, self build, commercial, bridging, second charges and overseas mortgages.

Lenders have direct access to keep their own criteria up to date on the system so you know it will always be up to date.


Connect to an infinitely better mortgage experience with Xplan Mortgage.

Xplan Mortgage is now the most complete end-to-end software platform on the market for mortgage, protection and criteria.

Save time

  • No rekeying across platforms - quickly progress from criteria to sourcing to application.
  • Integrates protection quotes - helps increase sales.
  • Prepopulates in lender portals - for quick and compliant applications
  • Clients can complete a fact find at home - reduces Q&A sessions.

Give better advice

  • Automatic updates on whole of market data - for real-time accuracy.
  • Client portal - professional and secure client communications increase loyalty and referrals.
  • Seamlessly research lenders' criteria (powered by Knowledge Bank).

Better integration and connectivity

  • Work on any device - perfect for working between home, the office and in the field.
  • Seamless integration with Knowledge Bank, The Exchange, Eligibility and Lender Connect - access to quicker and better advice.
  • Easy to collaborate with colleagues.

Request a quick demonstration

To see the integration between Xplan Mortgage and Knowledge Bank in action, or to talk to us about upgrading from Trigold to Xplan Mortgage, please complete the form below.