Our support teams will be closed on 25 December and 1 January

For all other working days, we'll be open as follows:

• Financial Advice and Investment Management
  8:30am - 5:30pm SGT
• Trading and Market Data
• 23, 26, 27, 30 December & 2, 3 January: 8:30am - 5:30pm SGT
• 24 & 31 December: 8:30am - 2:30pm SGT

Normal hours will resume on January 6. If you need to get in touch, you can find our support contact details here.

Our support teams will be closed 25 & 26 December and 1 January

For all other working days, we'll be open as follows:

• Financial Advice and Investment Management
  8:00am - 5:00pm AEDT
• Superannuation (Acurity)
  8.30am - 5.30pm AEDT
• Trading and Market Data
  23 December: 6:00am - 7:00pm AEDT
  24, 27, 30 & 31 December: 6:00am - 5:00pm AEDT
  2 & 3 January: 6:00am - 7:00pm AEDT

If you need to get in touch, you can find our support contact details here.

Our support desk will be closing at 2pm EST on 24 December, and will be closed on 25 December and 1 January.

For all other working days, we'll be open as normal:

• 6:30am - 6:00pm EST - Monday to Friday

If you need to get in touch, you can find our support contact details here.

Our support teams will be closed on 25 & 26 December and 1 January

For all other working days, we'll be open as follows:

• Financial Advice and Investment Management
  10:00am - 7:00pm NZDT
• Trading and Market Data
  8:00am - 7:00pm NZDT

If you need to get in touch, you can find our support contact details here.

The Iress Service Desk will remain fully operational throughout the festive season, with closures only on designated public holidays.

Reminder: The following days are Public Holidays in South Africa

• Wednesday, 25 December 2024
• Thursday, 26 December 2024
• Wednesday, 1 January 2025

Please note, that the JSE Markets will therefore not be open for trading on these public holidays.Clients must be advised that all JSE markets will close at 1:00 PM on 24 and 31 December 2024. Iress support teams will also operate until 1:00 PM on these days.

• For all Severity 1 & 2 requests, call us on +27 010 492 1110
• For all Severity 3 + 4 requests, submit a request via the Iress Connect portal

SA  TMD is closed on 25 & 26 December and 1 January, half days (07:00 - 13:00) on the 24th and 31st December 2024

For all other working days, we're open as follows:

Trading & Market Data

7:00 am - 6:00 pm GMT - Monday to Friday (assistance available via Iress Connect). This includes the 27th, 30th and 31st 2024

Financial Advice - Xplan

8:00 am - 5:00 pm GMT - Monday to Friday (assistance available via Iress Connect). This includes the 27th and 30th 2024

We'll be closed on 25 & 26 December and 1 January (except Trading Support, which is available Boxing Day 2:00pm - 6:00pm).

For all other working days, we're open as follows.

• Financial Advice - Xplan
  8:00am - 6:00pm GMT - Monday to Friday (assistance available via Iress Connect)
• Life, Pensions and Mortgages (Sourcing)
  8:00am - 6:00pm GMT - Monday to Friday
• Trading
  7:00am - 6:00pm GMT - Monday to Friday (assistance available via Iress Connect)
• O&M
  9:00am - 5:00pm GMT - Monday to Friday

If you need to get in touch, you can find our support contact details here.

Our training team will take a short break for the holidays from 24 December. We’ll return on 2 January with our usual business hours.

Registration for the Iress Learning Centre via Xplan will continue to be available. If you need access during the holidays, please get your registration requests in before Tuesday 24 December. Otherwise, requests and training queries will be responded to in the new year.

Further information about the Learning Centre and registration can be found in the Iress Community.

Have a wonderful break, and we look forward to helping you achieve your learning resolutions in 2025.

The Iress Community will continue to be supported during working days over the holidays, and while we'll be around, we may take a little longer to respond to questions. In the spirit of the Community, we encourage you to use the Ask the Community forums to reach out to your peers and to help out other members if you can.

If you’ve got an urgent question that you can’t get answered via the Iress Community, it’s best to contact our support team directly using the details listed on this page.