Ho ho ho-liday opening hours

We’ll be taking a little break over the festive season, but a few of us will be here to keep the magic alive. See below for our opening hours and ways to get in touch.

From all of us, thank you. You're definitely on the nice list. Have a wonderful break, and see you in 2024.

Asia

Our support teams will be closed on 25 December and 1 January

For all other working days, we'll be open as follows:

  • Financial Advice and Investment Management
    8:30am - 5:30pm SGT
  • Trading and Market Data
    8:30am - 5:30pm SGT

Normal hours will resume on January 2. If you need to get in touch, you can find our support contact details here.

Australia

Our support teams will be closed 25 & 26 December and 1 January

For all other working days, we'll be open as follows:

  • Financial Advice and Investment Management
    8:00am - 5:00pm AEDT
  • Superannuation (Acurity)
    8.30am - 5.30pm AEDT
  • Trading and Market Data
    6:00am - 5:00pm AEDT

If you need to get in touch, you can find our support contact details here.

Canada

Our support desk will be closed on 25 December and 1 January.

For all other working days, we'll be open as normal:

  • 6:30am - 6:00pm EST - Monday to Friday

If you need to get in touch, you can find our support contact details here.

New Zealand

Our support teams will be closed on 25 & 26 December and 1 January

For all other working days, we'll be open as follows:

  • Financial Advice and Investment Management
    10:00am - 7:00pm NZDT
  • Trading and Market Data
    8:00am - 7:00pm NZDT

If you need to get in touch, you can find our support contact details here.

South Africa

Our support teams will be closed on 25 & 26 December and 1 January

For all other working days, our client support teams are open as normal:

  • Financial Advice and Investment Management
    8:00am - 5:00pm SAST - Monday to Friday
  • Trading and Market Data
    7:00am - 6:00pm SAST - Monday to Friday

If you need to get in touch, you can find our support contact details here.

United Kingdom

We'll be closed on 25 & 26 December and 1 January (except Trading Support, which is available Boxing Day 2:00pm - 6:00pm).

For all other working days, we're open as follows.

  • Financial Advice - Adviser Office
    9:00am - 5:30pm GMT - Monday to Friday (email support only)
  • Financial Advice - Xplan
    8:00am - 6:00pm GMT - Monday to Friday (assistance available via Iress Connect)
  • Investment Management (Pulse):
    8:00am - 6:00pm GMT - Monday to Friday (assistance available via Iress Connect)
  • Mortgages (Lending)
    8:00am - 6:00pm GMT - Monday to Friday
  • Life, Pensions and Mortgages (Sourcing)
    8:00am - 6:00pm GMT - Monday to Friday
  • Trading
    7:00am - 6:00pm GMT - Monday to Friday (assistance available via Iress Connect)
  • O&M
    9:00am - 5:00pm GMT - Monday to Friday

If you need to get in touch, you can find our support contact details here.

Iress Learning Centre

Our training team will take a short break for the holidays from 22 December. We’ll return on 2 January with our usual business hours.

Registration for the Iress Learning Centre via Xplan will continue to be available. If you need access during the holidays, please get your registration requests in before Friday 22 December. Otherwise, requests and training queries will be responded to in the new year.

Further information about the Learning Centre and registration can be found in the Iress Community.

Have a wonderful break, and we look forward to helping you achieve your learning resolutions in 2024.

Iress Community

The Iress Community will continue to be supported during working days over the holidays, and while we'll be around, we may take a little longer to respond to questions. In the spirit of the Community, we encourage you to use the Ask the Community forums to reach out to your peers and to help out other members if you can.

If you’ve got an urgent question that you can’t get answered via the Iress Community, it’s best to contact our support team directly using the details listed on this page.



A little something for you...

Rockin' around

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Join the party

Get into the spirit with The Iress Community. It's where the best conversations and ideas happen - and you're all invited. Fancy dress optional.

Come on in

Merry and bright

Finished that new box set? We've got a wonderland of free and on-demand training videos to rival Netflix in our magical Learning Centre.

Unbox it