Iress’ head of sales and business development Stuart Campbell said: “Both the fixed income and derivatives markets in South Africa have been moving towards digitisation for some time, with the pandemic accelerating this trend, as well as the need for efficiency. We’re extremely proud to be helping South African firms like Maitland compete on a global scale through the use of technology.”
Maitland’s head of business development and client management for Africa, Andre le Roux, said: “Iress has helped us improve our efficiency, service delivery and reduce risk. Most of our clients have traded their equities electronically for some time but the manual processing of derivatives and fixed income asset classes remained a challenge. Working closely with Iress is how we’ve now managed to automate this process.
”The Iress implementation has been an integral part of a larger initiative to increase automation and straight through processing . Enhanced by our robotic process automation efforts, we have seen a 17.5% improvement in operational performance and 13 percentage point improvement in client satisfaction.
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