|Version||Date||Detail of change|
|1.0||May 2018||First published|
|1.1||July 2019||References to IRESS changed to Iress to reflect brand change|
|1.2||18th February 2020||Minor update to paragraph 1: including update to Iress compliance email address.
Minor grammatical updates to paragraph 2.
Minor update to paragraph 3 including grammatical updates and an update to how personal data is collected via direct interactions.
Update to paragraph 4 regarding storage of customer personal data on customer relationship management system. Other minor updates to paragraph 4.
Update to paragraph 5 regarding the activities that are carried out by external third parties in relation to the processing of customer data. Other minor grammatical updates to paragraph 5.
Update to paragraph 8 to include anonymised data being used for commercial purposes.
New paragraph 11 setting out version control.
We are required to comply with all applicable privacy legislation in the jurisdictions in which we conduct our business.
Iress Ltd and its branches and subsidiaries ("Iress", "us" or "we") are committed to protecting the personal information we hold.
This privacy notice describes the type of information we collect, how we use and disclose it and how we protect that information. By providing us with your information, you consent to us collecting, using, disclosing and transferring that information as set out in this privacy notice.
At times we may request that you supply us with personal information. Generally this information is requested when you subscribe for a product, or request a service or information from us - such as when you request a fact sheet or a demonstration of our products and services.
Personal information which we may collect from you includes the following:
Although we generally only collect information that has been provided directly by you, there are times that we may collect information from third parties e.g. a company that provide services to us or an information service provider.
Your information is collected and may be used by us:
We may keep your information for a reasonable period for these purposes.
We may share your personal information with:
Where we wish to share your personal information with third parties who are not listed above then we shall seek your consent before doing so, unless the data is anonymised (i.e. it doesn’t identify individuals) – in which case we may share the information without first obtaining your consent.
We may disclose your information to members of our corporate group located overseas. Countries in which we are based include Australia, the United Kingdom, Singapore, Malaysia, Hong Kong, South Africa, New Zealand and Canada. We have appropriate controls in place in relation to intra-group transfers.
In addition, we may transfer your information to countries or jurisdictions which do not provide the same level of data protection as the country in which you reside (including without limitation to the US), if necessary for achieving the purposes set out above. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected.
By submitting your personal data, you agree to such transfer, storing and processing as set out above. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.
Please see our cookies policy.
We may share your information with our business partners for marketing purposes or we may send you information about other organisations' products and services. We may contact you by mail, telephone, fax, email or other electronic messaging service with offers of products, services or information that may be of interest to you. By providing us with your contact details you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from any companies within our group or our business partners (other than on the website which you have requested information about) please indicate this on the relevant form where we collect your information, or contact us using the details below.
We take appropriate steps and maintain electronic, physical, procedural and organisational safeguards using industry standard techniques and controls to protect the information we hold (including your personal information) from misuse, loss, unauthorised access, modification or disclosure.
We reserve the right, at our discretion, to change, modify, add or remove portions from this notice at any time so we encourage you to review this privacy notice regularly.
Our corporate website contains links to other websites, including social media sites and widgets. We are not responsible for the content or privacy practices (including the delivery of any cookies) of these websites. We strongly encourage you to read the privacy notices and policies of those websites before providing those third parties with your information.
You have the right to access, request corrections to and copies of the personal information we hold about you. For quality control and training purposes we may monitor or record your communications with us.
If you have any questions or comments about this privacy notice, or any concerns about our handling of your personal information, please contact our Compliance Manager whose contact details appear below.
If you wish to make a formal complaint, please make your complaint in writing to our Compliance Manager. We will consider your complaint promptly and contact you to seek to resolve the matter.
The Compliance Manager
Level 18, 385 Bourke St, Melbourne, VIC, 3000
Phone: +61 3 9018 5800