If we put the issue of language aside for a minute, is there anything you'd like to share that you love about the financial services industry?
Julia There are a lot of things I love about it, like the fact it can help people. Financial services companies can really help people achieve goals by helping you put your money into something hard working. There are a lot of financial planners who do a really great job of helping mitigate risks, budget better and generally help people get to a better place. A lot of people just don't understand the simple concepts of budgeting and saving and so on and good financial services can help fix that.
Charlie Financial services is actually so innate, it is part of us. Everything we do, it underpins and has done since mankind invented the wheel. It is so fundamental. I love being able to explain its relevance to people or to take complex ideas and simplify them, make them easily understandable for people - and this idea that, you know, the butterfly changes interest rates in Washington and there's a financial tsunami in Asia. Everything matters, and it underpins all politics, all our everyday lives, supply and demand. It'll never go away. And yet, because it's financial services, it just feels like that's something other people do.
Julia Just as a basic concept, you can borrow money and achieve things today that you couldn't otherwise have, or find someone who can invest for you, who can put money into things that will make you more money that you probably couldn't choose yourself. So I think there are a lot of opportunities, but I think it's what Charlie says: it's called financial services. It's distant, or over there.
When I wrote The Joy of Money, it was about the idea that money is actually part of your life. Whatever it is in your life, whatever changes you want to make - whether it's jobs, relationships, location - you've got to figure out, can I afford it.